Privacy Policy – TutorCounsel

At TutorCounsel, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us.

By using our website or services, you consent to the practices described below. If you do not agree, please refrain from using our platform.

1. Information We Collect

We may collect the following types of information depending on your interactions with us:

• Personal Information: Name, email, phone number, and other details provided during registration, inquiries, or purchases.
• Payment Details: Information needed to process transactions, including credit card or alternative payment method data.
• Usage Data: Automatically collected data such as IP address, browser type, device details, page visits, and session durations.
• Communication Data: Any messages, emails, or communications exchanged with us.

2. How We Use Your Information

We use your information to:

• Deliver requested services (e.g., assignments, dissertations, tutoring sessions).
• Provide customer support and respond to inquiries.
• Process and confirm orders.
• Improve our website and personalize user experiences.
• Send marketing communications (if you opt-in).
• Fulfill legal obligations and enforce our rights.

3. Legal Basis for Processing

We process personal data based on:

• Your consent (e.g., when subscribing to newsletters).
• Contractual necessity (e.g., to deliver purchased services).
• Legal compliance (e.g., tax or regulatory requirements).
• Legitimate interests (e.g., service improvement), while respecting your privacy rights.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience:

• Necessary Cookies – Essential for site functionality.
• Performance Cookies – Help us analyze site performance.
• Functional Cookies – Store preferences for personalized use.
• Advertising Cookies – Enable relevant ad targeting.

You can manage cookie preferences via your browser. Disabling cookies may impact your experience on the site.

5. Your Data Rights

You have the right to:

• Access and review your personal data.
• Correct inaccurate or outdated information.
• Request deletion (subject to applicable laws).
• Object to or restrict certain processing activities.
• Receive a copy of your data in a portable format.
• Withdraw consent at any time.

To exercise these rights, contact: info@TutorCounsel.co.uk

6. Sharing Your Information

We may share your data with:

• Affiliates and internal teams for service delivery.
• Third-party service providers (e.g., payment processors, IT services).
• Marketing partners for targeted promotions.
• Regulatory bodies if required by law.
• Potential acquirers in case of business transfer or merger.

We ensure all third parties handle your data securely and in compliance with privacy laws.

7. Advertising & Third-Party Links

Our site may include links or ads from third parties. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

8. Data Retention

We retain your personal data only as long as necessary to fulfill service delivery and legal requirements. Once no longer needed, data is securely deleted or anonymized.

Requests for deletion can be made at info@TutorCounsel.co.uk

9. Data Security

We implement robust technical, physical, and administrative security measures (e.g., encryption, access controls) to safeguard your data. However, no system is 100% secure—please use strong passwords and secure devices.

10. Data Breach Response

In the event of a data breach, we will take prompt action to mitigate risks and notify affected users as required by law, outlining the breach and our response steps.

11. Opt-Out Rights

To opt out of the sale or sharing of your personal data, email us with the subject:
"Do Not Share/Sell My Personal Information" at info@TutorCounsel.co.uk

12. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If such data is identified, it will be promptly deleted.

13. Data Storage

All data is securely stored on servers managed by us or trusted third-party providers, with safeguards in place to prevent unauthorized access.

14. Do Not Track (DNT)

Our site does not currently respond to "Do Not Track" browser settings. You may limit tracking through your browser's privacy settings.

15. Policy Updates

This Privacy Policy may be updated periodically. We will post any changes on this page with an updated revision date. Please review regularly to stay informed.

16. Contact Us